Privacy Policy

Effective Date: January 2, 2025

At JinoBabyMilk, we prioritize the privacy and protection of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website jinobabymilk.com and interact with our products and services. By using our website and making purchases, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our website.

1. Information We Collect

We collect two types of information from users of our website:

  • Personal Information: This includes data that can be used to identify you personally, such as your name, email address, phone number, shipping and billing addresses, payment details, and other information provided when you place an order, create an account, or contact us.

  • Non-Personal Information: This includes anonymous data about your usage of our website, such as your IP address, browser type, device information, pages viewed, and interactions with our website. This helps us understand how our website is being used and improve our services.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Delivery: We use your personal information to process your orders, confirm purchases, handle billing, and ship products to the correct address.

  • Customer Service: To respond to your inquiries, resolve issues, and provide customer support services.

  • Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or product updates. You can opt-out of these communications at any time by using the unsubscribe link at the bottom of our emails.

  • Website Improvement: Non-personal information is used to analyze website traffic, improve user experience, and optimize content for our visitors.

3. How We Protect Your Information

We implement various security measures to protect your personal information. All sensitive data, such as credit card details, is encrypted using SSL (Secure Sockets Layer) technology. We also restrict access to your personal data to authorized personnel only. While we take steps to safeguard your information, no online system is completely secure, so we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, and customer service platforms. These third parties are obligated to protect your data and use it only for the purposes for which it was provided.

We may also disclose your personal information when required by law or in response to legal requests, to protect our rights, or to comply with legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device to help us recognize your preferences, remember your shopping cart, and track website traffic. You can disable cookies through your browser settings, but doing so may limit the functionality of certain features on our site.

6. Your Rights and Choices

You have the right to:

  • Access Your Information: You can request access to the personal data we hold about you.

  • Update or Correct Your Information: If your personal information is incorrect or incomplete, you may request to update it.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the link provided in the email or by contacting us directly.

  • Request Deletion of Your Information: You may request the deletion of your personal information, subject to any legal or business requirements to retain it.

To exercise any of these rights, please contact us at info@jinobabymilk.com.

7. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

JinoBabyMilk does not knowingly collect personal information from children under the age of 13. Our website and services are intended for use by adults purchasing baby milk products. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes to this policy will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for choosing JinoBabyMilk. We are committed to providing high-quality baby milk products while ensuring the privacy and security of your personal information.